Privacy Policy
Last updated: January 2025
Introduction
SWAIN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visual platform for backend generation.
Information We Collect
Account Information
- Email address and password for authentication
- Organization name and contact details
- Billing information for paid subscriptions
Database Connection Information
- Database credentials (encrypted at rest)
- Connection strings and configuration
- Schema metadata for API generation
Usage Data
- API generation history and configurations
- Platform usage metrics and analytics
- Error logs for troubleshooting
How We Use Your Information
We use the collected information to:
- Provide and maintain the SWAIN platform
- Generate APIs based on your database schema
- Process transactions and manage subscriptions
- Send important platform updates and notifications
- Improve our services and develop new features
- Provide customer support and respond to inquiries
- Detect and prevent fraud or unauthorized access
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All database credentials and sensitive data are encrypted at rest using industry-standard encryption
- Transmission Security: All data transfers use TLS encryption for secure transmission
- Access Controls: Role-based access controls and multi-factor authentication
- Infrastructure: Secure cloud infrastructure with regular security audits
- Credential Handling: Database credentials are only used for schema introspection and are never logged or exposed
Data Retention
We retain your information only as long as necessary to provide our services:
- Account data is retained while your account is active
- Database credentials can be deleted at any time through the platform
- Generated API packages remain accessible according to your subscription plan
- Deleted projects and data are permanently removed within 30 days
Data Sharing
We do not sell, trade, or rent your personal information. We may share data with:
- Service Providers: Third-party services that help us operate the platform (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- Access and download your personal data
- Correct or update inaccurate information
- Delete your account and associated data
- Object to certain data processing activities
- Export your project configurations
To exercise these rights, contact us at privacy@your-domain.com
GDPR Compliance
For users in the European Economic Area (EEA), we comply with GDPR requirements:
- Legal basis for processing (consent or legitimate interests)
- Data portability rights
- Right to erasure ("right to be forgotten")
- Data Protection Officer available at dpo@your-domain.com
Cookies and Tracking
We use essential cookies for authentication and platform functionality. Analytics cookies are used only with your consent to improve our services. You can manage cookie preferences through your browser settings.
Children's Privacy
Our platform is not intended for users under 16 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Continued use of the platform after changes constitutes acceptance.
Contact Us
For privacy-related questions or concerns:
- Email: privacy@your-domain.com
- Data Protection Officer: dpo@your-domain.com
- Address: 123 Main Street, City, State, 12345, Country